I cannot log in to my ITEGY account

If you're having problems logging in to your ITEGY account, one of the following topics might help you:

• If you're sure your password is correct but you're not sure about your username, follow these steps to get your username.
• If you can't remember your password, or if your account is locked, try resetting your password.
• Check to see if there's a problem with two-step authentication (if you've enabled it).
• Ensure you're logging into the correct site. For example, you might be trying to use your email credentials to log in to your ITEGY account.

More info

• If nothing seems to work, you may need to request access to your account.